Calmia Nail Lounge

Welcome to Calmia Nail Lounge — where beauty meets comfort. We are dedicated to providing a clean, relaxing, and elevated nail experience designed just for you. Please review our policies below to ensure the best service experience.

📅 Appointments & Booking

We recommend booking in advance to secure your preferred time.

You can book online, by phone, or walk in.

If you have any trouble booking online, feel free to call us — we’re happy to assist 💕

⏰ Cancellations & No-Shows

Please provide at least 5 hours’ notice for cancellations or changes.

For emergencies, kindly call the salon directly.

Last-minute cancellations or no-shows may affect future booking privileges or require a deposit.

🕒 Late Arrivals

Please arrive on time to enjoy your full service.

A grace period of up to 15 minutes is allowed.

Late arrivals may result in shortened or rescheduled services.

In some cases, unfinished services may require a new appointment.

💳 Payment and Pricing

Payment is due at the time of service.

We accept cash, credit/debit cards, and digital payment options.

Prices for services are subject to change without notice. The prices listed on the website are accurate at the time of booking.

Special promotions, discounts, and offers are valid only during the specified period.

All services and products are non-refundable.

💅 Service Guarantee (Warranty)

7 days warranty for shellac services.

14 days warranty for artificial nails (acrylic, bio gel, Gel-X).

Covers chipping or breakage not caused by misuse or accidents.

The salon adheres to strict hygiene and sanitation standards. Tools and equipment are disinfected after each use, and disposable items are used where applicable.

🎨 Satisfaction & Communication

We always want you to love your nails. Please confirm your colour, shape, and design with your technician before leaving.

If you are not satisfied with your service, please notify us before leaving the salon, and we will do our best to address your concerns.

Please contact us within 24 hours if you experience any issues so we can assist you promptly.

Adjustments after your visit may be subject to a fee depending on the situation.

🚫 Right to Refuse Service

For the safety and comfort of everyone, we may respectfully refuse service to clients with contagious conditions, infections, or open wounds.

We are not allowed to treat ingrown toenails. Please consult a specialist for treatment.

We may also refuse service to anyone displaying rude or inappropriate behaviour.

We are committed to maintaining a safe and relaxing environment for all 💕

🌿 Salon Experience

During busy times, another technician may assist to ensure smooth and timely service.

On weekends or peak hours, a short wait may occur — even with appointments. We appreciate your patience.

Clients must inform the salon of any allergies, skin conditions, or health issues prior to receiving any services.

We are not responsible for any allergic reactions or adverse effects caused by failure to disclose such information.

🎒 Liability Limitation

Please keep your valuables with you at all times.

We are not responsible for lost or damaged items.

We shall not be liable for any direct, indirect, or incidental damages arising from the use of our services or website.

Clients agree that the salon is not responsible for any injury, loss, or damage incurred during or after the use of our services unless due to gross negligence on our part.

Thank you for choosing Calmia Nail Lounge 💖

We look forward to taking care of you!