Calmia Nail Lounge

Terms of Use

The rules for using calmianails.ca, the Virtual Studio, My Calmia, Hannah and our text messages.

Last updated: October 26, 2026

1. About these terms

These terms apply to calmianails.ca, the Calmia Virtual Nail Studio, My Calmia, Hannah and the text messages we send. They are offered by Calmia Nail Lounge Inc., operating as Calmia Nail Lounge, Unit 200, 8228 Victoria St., Metcalfe, Ontario. By using the website or creating an account, you agree to these terms and to our Privacy Policy.

2. AI previews and estimates are inspiration

Studio previews are created by AI from your photo and the design you choose. Nail shape, length, skin tone, texture and design details in a preview may differ from a real salon result. Service suggestions, prices and times shown in the Studio or by Hannah are estimates, not quotes. Your technician confirms the final services, price and time at the salon before your service begins. Please check the price before your service starts.

3. Your account

Use your own name and a mobile number that belongs to you.
One account per person. You are responsible for activity on your account.
Previews are limited per account and period. Recent Calmia customers receive more previews. The current numbers are shown in your profile and may change.
We may suspend an account that is misused, for example through automated requests, someone else’s number, or attempts to get around the limits.

4. Your photos and content

Only upload photos you have the right to use, and do not upload photos of other people without their permission. Do not upload unlawful, offensive or explicit content. You keep the rights to your photos. You allow us, and the service providers that work for us, to process them only to create your previews and estimates, to save the looks you keep, and to keep the service safe.

5. Text message terms

Program: Calmia Nail Lounge verification codes and appointment texts, sent by Calmia Nail Lounge Inc. from its own number.
What we send: a one-time code when you create an account, reset your password or confirm a booking; and texts about the visits you book — a confirmation, reminders before your visit, notices when a visit is changed or cancelled (with a link to manage it), and after your visit a thank-you and a reminder when it is time to rebook. Promotional texts only if you turn them on in My Calmia.
How you agree: by entering your mobile number and asking for a code, or by booking a visit with your mobile number. Agreeing to texts is not a condition of any purchase: you can always book by calling 613-797-1557.
Frequency: message frequency varies. One code per request; usually up to 5 texts per appointment; promotional texts, if you turn them on, a few a month at most.
Cost: message and data rates may apply.
Opt out: reply STOP to any message at any time to stop receiving texts from us. You can also turn reminders and promotions off in My Calmia.
Help: reply HELP for help, call 613-797-1557 or email contact@calmianails.ca.
Marketing: we do not send marketing texts unless you separately agree to receive them.
Delivery: carriers are not liable for delayed or undelivered messages.
Privacy: no mobile information is shared with third parties or affiliates for marketing or promotional purposes, and your text-messaging opt-in data and consent are never shared with any third parties. See our Privacy Policy.

6. Bookings

Appointments are subject to our salon policies (for example cancellations and lateness), shown when you book. While we still use Fresha for online booking, those bookings are also subject to Fresha’s terms. A Studio preview or a Hannah conversation is not a booking.

7. Fair use

Do not copy the website or Studio content in bulk, scrape it, send automated requests, or try to break or bypass its security. Do not use the Studio or Hannah to create unlawful content.

8. Availability and changes

We may change, pause or end features, including the number of previews, at any time. We may update these terms; the new version applies from its “Last updated” date. If you keep using the website after that, you accept the updated terms.

9. Liability

The website, the Studio and Hannah are provided “as is”. To the extent the law allows, Calmia is not responsible for indirect losses, or for decisions you make based only on a preview or an estimate. Nothing in these terms limits rights you have under Ontario consumer protection law.

10. Law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.